Shipping policy
We’re excited to get your order to you as quickly and smoothly as possible! Below are the details of our shipping options and policies to ensure your shopping experience is seamless.
Order Processing:
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Most in-stock items are processed and shipped within 24 hours (excluding weekends and holidays) after receiving your order confirmation email.
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You will receive another notification when your order has shipped or available for pickup.
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Need it fast? Contact us and we’ll do our best to make it happen!
Shipping Rates and Delivery Estimates:
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Shipping charges and estimated delivery times will be calculated and displayed at checkout based on the weight of your order and the destination.
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We offer free standard shipping (5 to 8 business days) on all orders of $99 and up. The discount will be automatically applied at checkout.
Shipping, Pickup, and Delivery Options:
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We primarily ship via USPS, and available shipping options will be displayed at checkout.
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Pickup isn’t available year-round. Check our Contact page for current pop-up info.
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Orders may take up to 24 hours to process — reach out in advance if you’re hoping for same-day pickup.
Domestic and International Shipping:
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We primarily ship within the United States. For international orders, please contact us prior to placing your order to confirm availability and requirements.
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Please note that international shipments may be subject to customs fees, duties, or taxes, which are the responsibility of the recipient.
Customs, Duties, and Taxes:
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Our store is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Shipping to P.O. Boxes:
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We do not ship to P.O. boxes or APO/FPO addresses.
Shipment Confirmation and Order Tracking:
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You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Damages:
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Our store is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging materials and damaged goods before filing a claim.
Contact Us:
- For any questions regarding our shipping policy, please contact us.
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*Please note that shipping rates and policies are subject to change, and we reserve the right to update these terms at any time without prior notice.